Getting even better!

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Community: Chatham

Submitted by: Frank Pascale

Department: Leadership

Nominee: Joann Malanga

Joann has set the standard by which we should be operating thus increasing resident and employee satisfaction. Joann had done this by raising the bar for all of us and holding our feet to the fire. This has resulted in better customer, surveys and better employee surveys. This has made me feel very motivated, confident and happy walking the halls. We’re doing well and getting even better!

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