Sometimes the Worst Brings out the Best

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Community: Lebanon

Submitted by: Jon Davies

Department: Leadership

Nominees: Joan Marie Norman, Tanya Flemming, Paul Malgapo

Recently, a long-time friend of mine, Ricky Wildesin, suffered a fatal heart attack. He lived in one of the independent living apartments on our campus. My wife and I found our friend in pretty bad shape. Paul was on campus and when called, he responded immediately. It soon became clear to all that Rick had passed. I was very upset at the loss of my friend. I think Paul recognized this and stayed with me through the afternoon while the EMTs , the Coroner, and finally the Funeral Home took care of the remains. Upon hearing what had happened, Tanya and Joan Marie also responded. Tanya offered comfort to my wife and I, while she physically checked on me throughout the day.  Joan Marie took over my responsibilities for the remainder of the weekend, giving me time to take care of myself. She also advised and offered guidance through the maze of confusion of that day and the week to follow.

My wife and I could see that the response of these three people was genuine. They could feel our heartache. It made us proud to be part of the Lebanon team. Although heartbroken at the loss of my friend, I took comfort in the fact that these people would stop whatever they were doing that Saturday afternoon and genuinely care for my and my wife’s well-being. Again, they made me feel like part of a family. Each one was willing to carry my burden for a little while so that I could collect myself.

By submitting this, I am offering my gratitude to them. All too often these kinds of things go overlooked or are viewed as “just part of the Job.” They clearly went above and beyond. I’m not sure if this is the right outlet for this story but their actions touched me deeply. I have told this story often about the wonderful staff at Juniper Lebanon and will repeat it whenever the occasion allows.

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