Submitted by: Mary Jane Eicke
Nominee: Carol Burg
A resident was upset because she had no food or litter for her cat as her daughter had not visited to bring the needed supplies for her precious pet. She was visibly upset and disappointed. Carol stopped to question why the resident was distraught. When she found out the reason, she immediately made a list of the needed supplies, and went to the store to purchase the required items. Our pets are very precious to us, and this certainly alleviated any anxiety this resident had. She was able to care for her pet thanks to Carol. Later, the resident’s daughter called to thank Carol for taking the time to assist her mother while the resident’s daughter was ill and unable to visit.