Community: Forest Hills
Submitted by: Janet Wangler
Department: Environmental Services
Nominee: Mike Ruefle
Mike came in on his day off to assist a resident in getting a specialized text/reader telephone. She is hard of hearing and can now read a screen on the phone when someone calls her. Mike had to work with the telephone installer to ensure the system could handle this type of phone. The resident and the family were thoroughly happy and appreciative of the extra mile Mike went in assisting with this installation. She can now easily communicate and stay connected to her family and friends.