Category Archives: Uncategorized

Becky to the Rescue

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Community: Mount Joy

Submitted by: Debra Miller

Department: Wellness

Nominee: Rebecca Herniesen

Becky is on the Wellness team and to know her is to love her. She is just one of those associates that is worth her weight in gold. Honestly, I secretly call her superwoman! She is always there when you need her! She will work extra shifts and she will always help where needed. She will tell you that her biggest problem is she just cannot say no if someone needs help! This spills out every day at the workplace.

Recently over the weekend we had some problems getting a medication to us stat. Since our pharmacy could not deliver it in an ample amount of time Becky jumped into action. She went to the pharmacy and picked it up for the resident. This is just one of many examples of her care and compassion for the residents. She called me a bit later and said the resident was feeling much better after receiving the medication. She never tires of just doing the right thing and being there if you need her. This is just one example of many!

I just want to say thank you Superwoman, oh I mean Becky!

True Heroes

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Community: Mount Joy

Submitted by: Debra Miller

Department: Wellness

Nominees: Kerri Colta, Emily Reese, and Tiffany Sandlin

We all know that none of us want to deal with a fire emergency in our community, and in the years I have been at Juniper we have never experienced one. It was a Monday evening at 8:30 pm, and all the residents were settled in for the evening. Kerri, one of our Wellness associates, was doing her rounds and smelled what seemed to be burning plastic. As she walked down the hall to investigate, there was smoke filling the hallway. At that very minute, she jumped into action, finding the small fire in one of the resident’s rooms and evacuating him. She then notified the entire team that they were going to do a full evacuation, and, of course, called 911. Although the fire was small and the fire department only used about a gallon of water to put out the fire, it was paramount that her training and quick response got everyone to safety. She took charge and accomplished the most important challenge to make sure the residents and the staff were safe. The fire company praised the response of Kerri and the team. The residents also have a deep appreciation now of why we do fire drills monthly in order to keep everyone safe. Thank you to Kerri and the entire 3-11 team who above all got the residents to safety. We never know when an emergency can occur, but I feel very proud that their quick action was a true example of why we do such extensive training for our staff. Thank you Kerri, Emily, Tiffany and Yenni!

Stepping Up as a True Team

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Community: Meadville

Submitted by: Monica Blood

Department: Leadership

Nominee: Entire Leadership Team

I just want to thank my entire leadership team for really stepping up to the plate while we are down a team member or two. Clay has gone above and beyond trying to get rooms ready for our upcoming move ins, Debra has done an exceptional job filling in as Interim DOW, Erin has helped in several departments to ensure everyone has what they need, Kim stopped in on one of her “days off” and ended up staying to assist with a contract, and Renee has been keeping our residents happy and well-traveled. It truly takes a TEAM to make a VILLAGE and I cannot thank my leadership team enough! I TRULY APPRECIATE YOU ALL!!!!!

The entire team has pulled together to ensure ultimate success of our community. The outstanding team work has made me feel completely grateful and proud. Our entire team has stated several times how we finally feel like a TEAM and how great it is to trust that each other are there to support all of us and willing to help out at any time. I feel this ultimately trickles down to our line staff ultimately increasing overall morale.

A Concierge with a Mission

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Community: Mount Joy

Submitted by: Debra Miller

Department: Business Office

Nominee: Lori Deporter

Lori is always willing to help out, but especially a day last week when Renee our Connections Director had back to back activities, Lori jumped in and just started helping. Lori is always aware of what the activities are for the day, and what changes are made, if any, and she always encourages residents who would not normally participate to try new things. She will escort them to and from the activity, or at least get them headed in the right direction. She encourages them to participate, and it isn’t simply she reminds those who usually go, she actually goes out of her way to find out what the activity involves, explains it to the resident and suggests they try it out.

She notices if an activity isn’t fully set-up and helps out without any prompting, and then when an activity in the living room is finished she helps to put the furniture back right away. She really is a great advocate for the connections programming, and Lori is always willing to add the support to increase resident participation. The Connections department truly appreciates Lori’s willingness to always help.

Tokens of Appreciation

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Community: Williamstown

Submitted by: Mary Jane Eicke

Department: Leadership

Nominee: Ellen Richardson

Ellen goes above and beyond to provide staff with tokens of appreciation. She assists in providing monthly birthday cards for our general staff meetings and works closely with ED to have 2 give-aways for each staff meeting.  She is always willing to stop and provide those chosen gifts to our staff from their Juniper Bucks redemption. Staff are appreciative of the time Ellen exerts in providing them with their many Juniper gifts. It is always uplifting to see the many smiles for the Juniper gifts received. Staff members love our many gifts that can be redeemed for their Juniper Bucks! Kudos to Ellen for being and integral part of that process.

Helping Out as Much as Possible!

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Community: Meadville

Submitted by: Monica Blood

Department: Leadership

Nominees: Kim Winkler and Erin Gredler

Kim and Erin are true team players. During my time out of the building to assist where needed, Kim and Erin have gone above and beyond to help with some of the day to day operations to ensure new move ins are all set and happy. Kim and Erin both have assisted with a few contracts and ensuring that the families and new residents have everything they need to transition to Juniper comfortably.

Not only does this boost morale among our Leadership Team, it also boosts overall morale watching how well we all work together. I am a firm believer that good attitudes and team work start from the top and trickle down to the associates. The new residents whom Erin and Kim have assisted are all happy and are transitioning very well.

I always am very proud of Kim and Erin for stepping up, not complaining and having overall positive attitudes in everything they do. Everyone has noticed the true dedication from both Kim and Erin and it is greatly appreciated. There is such a positive vibe that comes from Meadville now and it is truly an amazing change. THANK YOU to everyone, and especially thank you for Kim and Erin for helping out so much during this time!!

Positive Attitude Is Contagious

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Community: Cape Coral

Submitted by: Daisy Godbee

Department: Leadership

Nominee: Geneva Tucker

Wikipedia’s definition of a Business Office Manager: A Business office manager is responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. They may supervise, schedule training, and issuing assignments and projects. As such the role is varied, often including responsibilities across a diverse range of functions.

These would be some of the many roles our business office manager plays, but the many hats that Geneva wears do not stop at what is described above. She is a team player and gets involved with all of our residents on a daily basis. Whether it is in assisting a resident to a meal, or dancing with them at happy hour, she is always present. Geneva is very encouraging to our team members. She takes the time out from her busy and hectic day to help all of us in any way. It is a pleasure to work with someone with such a positive attitude.

Working At Juniper Village Is One Of The Greatest Blessings…

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Community: Spearly Center

Submitted by: Susan Pappas

Department: Social Services

Nominee: Prince Sarpong

Sentiments from Prince Sarpong:

I am thankful for the obvious blessings in life such as good health, family, and financial stability. My workplace is also one of my greatest blessings. Work is hard, but I always enjoy my work.

I have been working for The Spearly Center for 3 years. My initial interview was one of my life’s most encouraging moments. The director of nursing took the time to educate me on all the opportunities available to me as a young, aspiring health care professional. I have twice been promoted in my 3 years at Spearly. I look forward to training someday as an AIT.

I still feel like the sky is the limit here. It makes sense to me when I hear how long some of my colleagues have worked at Spearly. Opportunity for growth is just one of the reasons. Support to help you succeed, a friendly workforce, and much more are also reasons. I know that in 20 years when my kids decide to work in healthcare, I will be at Juniper Village – The Spearly Center with my arms ready to welcome them to this great place to work!

As the NHA, I was very moved and appreciative of Prince’s sentiments.

Pinch Runner

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Community: Meadville

Submitted by: Monica Blood

Department: Leadership

Nominee: Debra Hosick

Transitions can be hard at times, but it is always wonderful when you have someone who will step up to the plate and give it their all when needed. Debra has worked for Juniper for several years in our wellness department as a Med Tech and has always stood out and done an exceptional job. We are currently in between DOWs and Debra has stepped up and taken responsibility for the wellness department in the meantime. Debra possesses so many characteristics that truly embody Juniper’s Mission and philosophy.

Debra has been doing an exceptional job and goes above and beyond every day for the Leadership Team, the associates, families, and ultimately our residents. Debra is learning so much and she has recently applied to LPN school so that she can one day continue growing with Juniper.

It is hard to put into words how truly grateful I am for Debra and the dedication she has shown to not only Juniper, but to our Meadville Team. Debra is someone I truly see going far in life and I am proud to mentor her and push her to get through nursing school and do great things both personally and professionally.

The entire team at our community notices how great of a job Debra has been doing as do the residents and families. Everyone is so happy to have her on our team and knows she is a true asset to us all.

Outstanding New Employee

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Community: Williamstown

Submitted by: Ellen Richardson

Department: Wellness

Nominee: Sarah Buri

Sarah Buri is a new employee, who started March 8, 2016. Already, I can tell she is a very dedicated and kind employee. Within two weeks of being employed, she had finished all of her Relias coursework on her own. She takes her job very seriously. In all the years I have been here, this is the first I have seen an employee complete the course in this time frame and have no miss punches. She reaches out to her co-workers, and, most important, her residents. When asked to fill-in she is there to fill in the gab. To this this day she is still filling in for whoever asks her to work for them. She just doesn’t have the heart to say no. The other day, for the first time, she had to say no because she had a doctor appointment, and she came to me because she felt really bad. I told her it was okay. I am very proud of her and have not heard one bad response back about her. I think this makes her an outstanding employee.